Three ways to get in touch.
Call the workshop, drop in with the console, or send a message through the form and we'll get back to you the same day. No contact centres, no ticketing systems, no "your call is important to us" hold music. The phone rings on the workbench and the person who picks it up is the person who'll fix your console.
Call
The fastest way to get an answer. We'll tell you what's wrong with your console, what it'll cost to fix, and when you can drop it off — all in one phone call.
Better for longer descriptions, photos of the fault, or if you're at work and can't call. Replies usually within a few hours during workshop hours.
Drop in
For PS5 and Xbox work, walk-ins are welcome during workshop hours. For Nintendo Switch, call ahead first so we can order the right parts before you arrive.
178 Gravel Lane
Southport PR9 8BX
When we're open.
Weekday hours are standard 9 to 5. Weekend hours are deliberately later — 3pm to 7pm — because a lot of people who need their console fixed also work a day job and can't drop off during normal weekday office hours. The weekend evening slot gives you somewhere to go after work on a Saturday or Sunday without taking time off.
| Day | Hours | Notes |
|---|---|---|
| Monday | 9:00 – 17:00 | Drop off before 2pm for same-day repair |
| Tuesday | 9:00 – 17:00 | Drop off before 2pm for same-day repair |
| Wednesday | 9:00 – 17:00 | Drop off before 2pm for same-day repair |
| Thursday | 9:00 – 17:00 | Drop off before 2pm for same-day repair |
| Friday | 9:00 – 17:00 | Drop off before 2pm for same-day repair |
| Saturday | 15:00 – 19:00 | Evening drop-off for workers |
| Sunday | 15:00 – 19:00 | Evening drop-off for workers |
178 Gravel Lane, Southport.
The workshop is on Gravel Lane in the north of Southport, a short drive from the town centre and accessible from Formby, Ormskirk, Crosby and the wider Merseyside area. Parking is available directly outside. If you're using satnav the postcode to enter is PR9 8BX.

Or use the form.
Fill in the details below and we'll come back to you with a fixed price and a drop-off window. The more detail you can give about the fault, the faster we can tell you what it'll cost.
- Phone
- 07568 149550
- halorepairs@gmail.com
- Workshop
- 178 Gravel Lane
Southport
Merseyside PR9 8BX - Hours
- Mon–Fri: 9am – 5pm
Sat–Sun: 3pm – 7pm - Drop-off before 2pm
- for same-day repair