The workshop, the engineer, the kit.
Games Console Repair Southport is a one-man micro-soldering workshop on Gravel Lane. It's run by Graham Kennedy, it specialises in the console repairs nobody else in the area will touch, and everything that comes through the door is fixed in-house on the same bench you'd find it on if you walked in right now. No mail-outs. No middle-men. No drop-off counters pretending to be repair shops.
Graham.
Graham Kennedy has spent years working on the inside of broken electronics — phones, laptops, PCs, and for the last couple of years the modern games consoles that make up this business. He's the entire Games Console Repair Southport team. He's the person who answers the phone, the person who diagnoses your console when you drop it off, the person who actually fixes it on the workbench, and the person who hands it back to you when you come to collect it. There is no "we'll get the engineer to look at it" — Graham is the engineer.
That single-operator structure is why the prices on this site are what they are. There's no account manager taking a cut, no front-of-house staff to pay, no courier company invoicing for transport, no warehouse overhead in another city. The workshop is the shop. The engineer is the owner. The overhead stops at the edge of the workbench, and that means the price of a PS5 HDMI repair can be £60 instead of the £90 to £120 you'd pay at a chain that ships it off to a third party.
It also means every repair is done by the same pair of hands. Every joint soldered under the microscope is soldered by Graham. Every thermal camera scan is read by Graham. Every repair decision — fix this, don't fix that, this one isn't worth your money — comes from one person with direct experience of the specific fault in front of him. Nothing is delegated. Nothing is rushed through on a conveyor belt.
178 Gravel Lane, Southport.
The workshop is a proper workshop — not a desk in the back of a phone shop, not a counter at a retail store, not a van with a laptop on it. It's a room dedicated to one thing: fixing broken consoles. Every surface is set up for repair work. The lighting is bright enough to see what you're doing at the microscope. The ventilation handles flux fumes from soldering. The bench has space to lay a PS5 out in pieces without anything getting lost.
The equipment that lets us fix what others won't.
The reason this workshop can do board-level diagnosis and component-level repair is because it actually has the equipment. Most "console repair" services in Southport are drop-off fronts for couriers — they have a counter, a card reader, and a courier bag. Nothing else. That's fine for simple parts swaps but it's useless when the fault is a shorted capacitor buried in the middle of a multi-layer board, or a cleared error log that needs serial communication with the console's internal diagnostic system.
Stereo microscope
For every micro-soldering job. HDMI port pads, fine-pitch components, solder joint inspection. You cannot do this work by eye — the pads on a PS5 board are smaller than a grain of sand.
Thermal imaging camera
For finding shorted components on no-power jobs. Apply power carefully, watch where heat appears on the board, and the shorted cap or MOSFET lights up in red. Used on every board-level PS5 and Xbox diagnosis.
Hot-air rework station
Temperature-controlled hot air for removing and refitting surface-mounted components. HDMI ports, BGAs, shielded cans, anything that needs to come off the board and go back on cleanly.
Fine-tip soldering station
Temperature-controlled iron for hand-soldering the fine pads and wires that rework can't handle. Used alongside the hot air for HDMI port corner pads and UART wire attachment.
UART diagnostic tool
Serial communication with the PS5's internal diagnostic system. Reads and clears error logs that cause the "3 beeps and won't boot" failure. Very few repair shops have this setup.
Current injection + bench PSU
For diagnosing dead boards. Inject controlled current into the power rail, watch thermal and electrical response, locate the fault. The difference between "we can't figure out what's wrong" and "here's the shorted cap."
Individually, none of these tools are exotic — any proper electronics repair lab has them. But together, in one room, aimed at one specific problem (games consoles), they're what makes the difference between "we can swap parts" and "we can actually fix it." Most of the competition in Southport simply doesn't have this kit in-house.
Honest repair, written down.
This business runs on a set of rules that aren't complicated but aren't common in the repair world either. They're worth writing down so you know what you're walking into when you bring a console in.
Real prices on the website
Every repair has a fixed price, published on the site, where anyone can read it. No quote forms, no call-backs, no phone-round-five-shops routine. You should be able to know what a repair costs before you pick up the phone.
In-house, not shipped off
Your console stays in this workshop from the moment you drop it off to the moment you collect it. It doesn't go in a courier bag. It doesn't end up in a warehouse in another city. The person who diagnoses it is the person who fixes it.
No Fix No Fee. Always.
If a repair isn't economical or can't be done, the console goes home at no charge. No hidden diagnosis fee, no "sorry it's still £25 to look at it." If we don't fix it, you don't pay for it.
6 months warranty, not 2 years
Every repair comes with a 6-month warranty. We don't offer 2-year warranties on soldered micro-repairs because 2 years isn't realistic for component-level work, and 6 months is what the repair actually is. We stand behind it.
We only do what we're good at
We don't repair controllers — stick drift, mods, custom builds all go to Nova Controllers Mods & Repairs in Liverpool who are proper specialists. We don't work on consoles older than PS4 or Xbox One S because the parts and economics don't work. We don't offer what we can't do well.
Same-day is the default
If you drop off before 2pm with a standard repair and parts in stock, you walk out the same evening with a working console. This is only possible because there's no courier step, no warehouse, no third-party workshop. Same day is what happens when the workshop is the shop.
Real reviews from real repairs.
Every review below is from a real Google review on the business profile. No incentives, no edits, no fakes. Read the full set on Google by searching "Games Console Repair Southport."
"Fantastic service from Graham. He got us in for repair of my son's PlayStation 5 straight away and it was fixed super fast. After looking at photos of before and after, it seemed in quite bad condition internally. Working perfectly again. Would 100% use again."
"HDMI port on our Xbox Series S was damaged, I rang around a few places and got quoted £80+ with a waiting time of several days. For £50 and same day repair I had an Xbox that finally worked again. He is very detail oriented and does a cracking job."
"Bought my PS5 to have a new HDMI port replaced, while they were doing that they also sent me pictures of the liquid metal on the main chip that had bald spots on it. So for a small extra fee they sorted out those problems as well. All within three hours. Best console repair centre in the area."
Drop in or call first.
- Phone
- 07568 149550
- halorepairs@gmail.com
- Workshop
- 178 Gravel Lane
Southport PR9 8BX - Hours
- Mon–Fri: 9am – 5pm
Sat–Sun: 3pm – 7pm - Drop-off before 2pm
- for same-day repair